At Private Parking Solutions (London) Ltd, we are in the business of helping the owners and occupiers of private land to protect their property from abusive parking.
Landlords and tenants have the right to reserve parking facilities for legitimate users - whether residents, staff or customers, and to charge people who unfairly take advantage of those facilities.
In England & Wales the Protection of Freedoms Act 2012 came into force on 1st October 2012.
It provides legislation to private parking companies, such as Private Parking Solutions (London) Ltd, to recover unpaid parking charges from the registered keeper of a vehicle if the name and address of the driver are not known, providing the full POFA criteria is met. If we are not notified by the registered keeper of the name and address of the driver (within 28 days of requesting that information) the registered keeper must pay the parking charge.
The Protection of Freedoms Act 2012 states (under Schedule 4) that we can charge drivers/registered keepers (as applicable) the amount stated on our car park signage. Our parking charges comply with the guidance issued by the British Parking Association.
Any challenge against a parking charge can only be made to us within 28 days of the date of notification of the parking charge. If we reject a challenge made within 28 days the driver/registered keeper will have at least further 7 days to pay the reduced amount of the parking charge. This is the last opportunity to pay the parking charge at the reduced amount. If payment is not made the full parking charge becomes due and payable.
If we reject a challenge to a parking charge a driver/registered keeper may appeal to the independent appeals service, called Parking on Private Land Appeals ("POPLA").
POPLA will consider your appeal and if it is accepted the matter will be closed, and any payment you have made us refunded in full. If your appeal is not accepted the full parking charge remains due and owing; and if payment is not made our debt recovery agents may pursue payment, (at which point a further charge will be made, as stated on our car park signage). If payment is still not made Court proceedings may be issued, at which point Court costs will be claimed.